The Partner Network
XCLUTEL takes pride in the relationships they have earned in order to deliver an exceptional blend of products and services to their customers. It is their partner network that allows their vision to become reality. XCLUTEL recognizes the vendors and partners who have played a role in helping them achieve their goals.
AVAYA is the industry leader for legacy and VOIP phone systems for small, medium and enterprise customers. AVAYA a has developed enhancement solutions and applications for customers in all segments of the marketplace. AVAYA ships more VOIP and traditional telephony phone systems than any other manufacturer in the marketplace. AVAYA utilizes technology developed by AVAYA Laboratories, formerly known as Bell Labs. AVAYA provides software driven solutions to enhance investment protection for customer purchases. XCLUTEL is proud to announce that they have achieved AVAYA's prestigious certification of Small to Midsize Enterprise (SME) Implementation and service Expert. In order to achieve this status within the AVAYA ranks, XCLUTEL had to expose its internal process to AVAYA for scrutiny. As a result of AVAYA's intense investigation on our customer service process, they not only awarded XCLUTEL with SME Expert status, they also indicated that they planned to use our application as a benchmark moving forward.
The industry's broadest portfolio of business phone systems, collaboration and contact center solutions allows Mitel to support the communications needs of the smallest business to the largest enterprise—both in the cloud and on premise. Mitel products include applications and mobility options that optimize businesses and make companies more productive. Our innovative solutions help customers keep up with leading technology trends, like bring-your-own-device (BYOD), cloud-enablement and multi-channel communication. Businesses can even use our solutions to help attract and retain the best employees and customers. We design for the future, and our solutions create a foundation for today that's both scalable and upgradable for tomorrow. Mitel is an innovative company but technology does not dictate our decisions. Mitel solutions are designed based on customer business objectives and challenges, and our history of innovation is reflected in our 1,800 patents and applications.
The concept of solutions being driven to address specific customer challenges has been with Cisco since its inception. Husband and wife Len Bosack and Sandy Lerner, both working for Stanford University, wanted to email each other from their respective offices located in different buildings but were unable to due to technological shortcomings. A technology had to be invented to deal with disparate local area protocols; and as a result of solving their challenge - the multi-protocol router was born.
Since then Cisco has shaped the future of the Internet by creating unprecedented value and opportunity for our customers, employees, investors and ecosystem partners and has become the worldwide leader in networking - transforming how people connect, communicate and collaborate.
Equinix was founded in 1998 by Jay Adelson and Al Avery, who were conducting research at Digital Equipment Corporation (DEC) where they developed an idea that would later become the PAIX®*, or the Palo Alto Internet Exchange. During this time, the Internet was expanding at an unprecedented rate. Today Equinix, Inc. (Nasdaq: EQIX) operates International Business Exchange™ (IBX®) data centers in 31 markets across 15 countries in the Americas, EMEA, and Asia-Pacific. Yet they remain true to the idea on which they were founded: to ensure the vitality of an ever-growing, information-driven world. Equinix's mission is to protect, connect and power the digital economy.
ADTRAN, Inc. is a leading global provider of networking and communications equipment, with a portfolio of intelligent solutions deployed by some of the world's largest service providers, distributed enterprises and small and medium-sized businesses. ADTRAN solutions enable voice, data, video and Internet communications across copper, fiber and wireless network infrastructures. Every ADTRAN product is backed by an industry-leading warranty and best-in-class telephone technical support from our team of degreed engineers. Our networking equipment is recognized within the industry as being easy to install, use and maintain — greatly reducing the field support normally required to keep your network connected. The simplified installation and operation of an ADTRAN solution means added value, a lower total cost of ownership — and a connectivity solution that you can count on. ISO 9001 and TL9000 certified, ADTRAN employs consistent quality processes from initial product design to the final unit testing to exceed customer expectations. The company distributes its networking equipment through a network of domestic and international value added resellers and distributors.
XCLUTEL is a facilities based Data Service Provider (DSP), Internet Service Provider (ISP) and a Competitive Local Exchange Carrier (CLEC) that has designed a powerful, diverse network with an N+1 philosophy to offer reliable, value driven and cost conscious solutions for its customers.
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I wanted to take a minute to express my gratitude to you and your company for the continued excellent service my company
continues to receive from Xclutel Communications. Over the past 6 years, Xclutel has been a primary vendor / partner providing a variety of
critical communication services vital to our daily business activity. With the backing of a quality company like Xclutel, we have been able to focus
on our business while allowing you to manage and provide our communication needs in a very professional and efficient manner.
Our operation is a large office with a national call center along with warehouse and general offices as well. The varied needs of each department makes our communication requirements rather challenging and Xclutel has proven quite capable in every situation they have been presented. From telephone systems, service, and wiring to LAN issues and upgrades we look to Xclutel to provide the necessary recommendations and direction.
Your service team is unrivaled in they're ability to keep our systems up and running with minimal interference to our business. They are on-call at all hours and have been there for us at every turn no matter when we had issues or concerns. I've also seen a focus on continual improvement at Xclutel which is embraced by every member of your team I've had dealings with. I feel confident in recommending your company to my peers and will continue to do so. Keep up the good work. Thanks Again.
Business Continuity Plans
XCLUTEL has taken disaster recovery to a new level. With your XCLUTEL Maintenance Contract or your Network Access Products you can add Failsafe on a whole new level.
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